FAQs

Where are you located?

2629 N Stemmons Freeway Suite 235

Dallas, Texas

Free parking available in front or behind studio.

Where do I sign up?

You can sign up at iicefitness.com/buy or by downloading the iiCE FITNESS app and creating your account.

Class Scheduling, Class Pricing, & Membership Options are managed through the iiCE FITNESS app! Classes may also be booked through ClassPass & Wellhub.

DOWNLOAD OUR APP HERE

When will my membership become active?

Membership becomes active on the date of first usage. Our full class schedule is now available on the iiCE Fitness app, and website.

Are Memberships Auto-Renewed?

Yes, memberships are auto-renewed and are charged monthly.

What pricing options do you offer?

Other membership and class options include:

Single Class Pass
Variations Class Packs
Limited Memberships (Monthly Credits)
Unlimited Memberships

How far before class can I make a reservation?

Member Booking: Saturday 12PM- Following 2 Weeks Interval Booking Window

Non-Member Booking: Sunday 12PM- Following 2 Weeks Interval Booking Window

Is there a cancellation policy?

Yes, there is a 12-hour cancellation policy for all classes. All classes must be canceled 12 hours before class start time. Members and Non-Members who "Late Cancel" will be charged a $15 penalty fee and "No Shows" will be charged a $20 fee and will forfeit their class credit.

Can I bring my child to class?

iiCE Fitness is not liable for unattended children. For safety reasons, children under the age of 16 must be supervised by a parent or legal guardian at all times and are not permitted to remain unattended anywhere on iiCE Fitness premises, including the studio, lobby, parking lot, or exterior areas.

Any child present on the premises is there at the parent or guardian’s sole risk and responsibility. We kindly ask that clients make alternate childcare arrangements, as iiCE Fitness staff are not responsible for supervising or monitoring children.